Job description
Lead interaction designer
Grade G6
What interaction designers do
An interaction designer works out the best way to let users interact with services, in terms of both overall flow and at the level of individual design elements.
Role responsibilities
A lead interaction designer is an expert practitioner who influences and mentors others.
At this role level, you will:
- work with service managers and programme directors to develop design concepts
- set direction and assure the quality of design delivery across teams
- lead multiple or highly complex services
In the Department for Education you will:
- set direction and assure the quality of design delivery across teams
- lead the design of multiple or highly complex services, ensuring user needs are met effectively
- collaborate with service managers, programme directors, and other leaders to develop and implement design concepts that align with organisational goals
- advocate for user-centred design, influencing senior stakeholders and promoting design practices across organisational boundaries
- mentor and coach designers to improve team capability and foster a culture of continuous learning and collaboration
Skills you need
It is essential that you can demonstrate the following experience in your application and at the interview:
- strong ability to gain support for design decisions and strategy from senior leaders and stakeholders
- expertise in designing and delivering inclusive, accessible, and sustainable services that meet diverse user needs
- proven capability in aligning design work with organisational goals and adapting to risks, opportunities, and constraints
- excellent communication skills to explain complex design concepts and build consensus across diverse audiences
- ability to lead design sessions, effectively engaging with senior leaders, stakeholders, and other UCD professions to shape outcomes
- expert in using patterns and components to create consistency across services
It is desirable if you can demonstrate the following:
- experience setting a vision for and leading design across multiple teams
- strong analytical and strategic thinking skills to influence organisational priorities and processes