Accessibility audits

Get an accessibility audit

Last reviewed
14 September 2026
Owner
DesignOps

Find out how to arrange an accessibility audit for your DfE product or website.

Before requesting an audit, make sure you have planned what needs to be tested and have the information auditors will need.

[Read about planning and scoping an accessibility audit]

Request an audit

The process is the same if your your product or website is external facing or internal facing, for example Workday or a DfE SharePoint site.

Submit an audit request to DesignOps.[Submit an audit request]

DesignOps aims to respond to requests within 5 working days.

They can help you:

  • understand what type of audit you need
  • plan your audit timeline
  • prepare the right information for auditors
  • find the right audit provider

How to procure an audit

After you have spoken to DesignOps and understand what type of audit you need, you can arrange an external audit.

You can contact Zoonou, DfE's accessibility audit supplier, to arrange an audit.

Email the contract manager for Zoonou, Mitchell Jones, at mitchell.jones@education.gov.uk.

Alternatively, you can use the three or more quotes process (opens DfE intranet in new tab).

We still advise that you contact DesignOps before procuring your audit. They can help you understand whether an external audit is appropriate for your service and what type of audit you need.

Before the audit

Make sure the auditors have the information they need to access your service and complete the agreed user journeys.

You should also make sure your team has planned enough time and resource to respond to the audit findings.

[Find out what to do after an accessibility audit]