Enterprise architecture principles

3. Flexibility and adaptability

Last reviewed
14 October 2026

Design services that can adapt to changing business needs and technological advancements.

Rationale

Ministerial priorities will change. Business environments evolve rapidly - agility is essential to serve users effectively. Reduced risk of becoming outdated, quicker response to market changes.

Implications

Continuous development is expensive - design services to allow for predictable change without redevelopment.

Predict the types of change that will affect your service area and accommodate these in the design, through configuration or replaceable/expandable modules.

Delivery of flexible and adaptable services will be more complex and costly initially, offset by reduced future cost of change.

Change may not happen - do not cover every eventuality, only consider changes that could be expected within the lifecycle of a service/product.