Foundations
Before you start designing, understand what a service is, who your users are, what their needs are, and what constraints you are working within.
Design practice
How to design well in DfE, including working in teams, making decisions with evidence, prototyping, testing, and continuously improving your service.
Content design
Write and structure content that helps users complete tasks. Covers plain English, microcopy, error messages, and testing content with users.
Interaction design
Design interfaces, forms, and interactions that are accessible, usable, and consistent with GOV.UK and DfE design systems.
Service design
Design services that work for users from start to finish across digital, phone, email, and offline channels.