Business Process Notation
Documenting business processes support shared understanding, identification of inefficiencies, and delivering transformation. It helps teams to define responsibilities, dependencies, sequential ordering, and outcomes, and supports training, knowledge sharing, auditing, and continuity.
Purpose
This standard defines the notation for documenting business processes within the Department for Education. It ensures consistency and clarity in visualising workflows to support service delivery and improvement. This standard applies to all individuals and roles involved in documenting, visualising, and improving business processes.
Categories
Architecture
- Business Architecture
Product and Delivery
- Business Analysis
How to meet this standard
Business processes must be documented using either:
Processes must be solution-agnostic and include clear start and end points, actors, decision points (if applicable), and forward-flowing tasks. Task wording must be in a verb-noun format, and visualisations should be supported by task-level documentation. Stakeholder review and sign-off (person, role, date) is required.
Governance
The standard will be reviewed annually by the Business Analysis community and updated based on feedback, tool changes, and evolving best practices. The standard owner is responsible for initiating reviews and maintaining relevance.
Version history
| Version | Date | Details |
|---|---|---|
| – | – | Current version |