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Content by type

Collection

Title	Description
Assurance	Guidance to help teams understand, prepare for and pass assurance, including service assessments, standards compliance and governance expectations.
Job descriptions	Find and use job descriptions for digital, data, and technology professions in the Department for Education.
Standards	Understand the standards you must follow when designing, building and running digital services in the Department for Education

Detailed Guide

Title	Description
Apply the Service Standard in the Department for Education	Guidance and information for how to apply the Government Service Standard to design and build accessible, usable and understandable services in DfE.
Create and manage DDT standards	Guidance and information to create and manage DDT standards.
Peer reviews	Peer reviews provide informal assurance at the discovery phase and throughout the agile lifecycle.
Service assessments	Services must be assessed against the Service Standard at the end of each phase. Being assessed is a condition of Cabinet Office spend approval.

Detailed Guide Page

Title	Description
Book a discovery peer review	A discovery peer review is a 2-hour informal review of your work in the discovery phase.
Book a mid-phase alpha or beta peer review	A mid-phase peer review can help you prepare for a service assessment.
Book an assessment	When to book an assessment and what to prepare.
Choose the right tools and technology	Choose tools and technology that let you build a good service in an efficient, cost-effective way.
Complete an assessment report as an assessor	Guidance to write an assessment report as a trained assessor.
Create a secure service which protects users' privacy	Understand what data and information your service will be collecting from users, and how this will be stored and used. Identify and address security threats, legal responsibilities, confidentiality, privacy issues, and risks.
Define what success looks like and publish performance data	Service teams need to work out what success looks like for their DfE service. Collect performance information across all online and offline channels so that you can measure and show that the service is effective and improving.
Draft DDT standards	The lifecycle of standards, from concept to publication and use across DfE.
Get an assessment report	The service assessment report and green, amber and red ratings explained.
Get DDT standards approved	How standards are approved by the standards forum.
Give feedback on the assessment process	How to give feedback as a service team or assessor after an assessment.
Have a multidisciplinary team	It's important to have a diverse mix of the skills and roles needed to build and operate the service.
Iterate and improve frequently	Make sure you have the capacity, people, and technical flexibility to iterate and improve the service frequently, focusing on improvements that deliver the most value.
Make new source code open	Teams should aim to make all new source code open and reusable, and publish it under appropriate licences.
Make sure everyone can use the service	Make sure your service can be used by people with different physical, mental, social, cultural or learning needs, whether it's for the public, for staff working in DfE or across the education sector.
Make the service simple to use	Build a service that's simple to use so that people can succeed first time. Test it with users to make sure it works for them.
Manage actions from an assessment report	How to manage actions as a team from a service assessment.
Operate a reliable service	Ensure your service is available for use at the time users need to access it. Where a service is unavailable, have a plan to deal with its recovery.
Prepare for an assessment	What to prepare for a service assessment as a delivery team.
Provide a joined up experience across all channels	Consider where your service fits into a wider journey or alongside other DfE services, and how it will join up across channels.
Publish and manage DDT standards	Guidance to publish and manage DDT standards.
Review DDT standard categories	Standards are grouped into categories to make finding and applying them relevant to the need.
Run a peer review as an assessor	As an assessor you'll help a team to understand if they've completed their discovery or progress through an agile phase.
Run an assessment as an assessor	Guidance to prepare for and run an assessment as a trained service assessor.
Solve a whole problem for users	Consider where your service fits in your users' journey and whether you can solve a whole problem or influence a wider solution.
Understand users and their needs	Take time to understand users' needs and the problem you're trying to solve for them.
Use agile ways of working	Agile is a way of working that encourages teams to build quickly, test what they've built and iterate their work based on regular feedback and other useful data.
Use and contribute to open standards, common components and patterns	Use open standards, common components and patterns, and create new ones if there is not one that already meets your needs.

Content by phase

Content tagged with delivery phases.

All delivery phases

Title	Type	Description
Assurance	Collection	Guidance to help teams understand, prepare for and pass assurance, including service assessments, standards compliance and governance expectations.
Job descriptions	Collection	Find and use job descriptions for digital, data, and technology professions in the Department for Education.
Standards	Collection	Understand the standards you must follow when designing, building and running digital services in the Department for Education

Alpha

Title	Type	Description
Choose the right tools and technology	Detailed Guide Page	Choose tools and technology that let you build a good service in an efficient, cost-effective way.
Complete an assessment report as an assessor	Detailed Guide Page	Guidance to write an assessment report as a trained assessor.
Create a secure service which protects users' privacy	Detailed Guide Page	Understand what data and information your service will be collecting from users, and how this will be stored and used. Identify and address security threats, legal responsibilities, confidentiality, privacy issues, and risks.
Define what success looks like and publish performance data	Detailed Guide Page	Service teams need to work out what success looks like for their DfE service. Collect performance information across all online and offline channels so that you can measure and show that the service is effective and improving.
Get an assessment report	Detailed Guide Page	The service assessment report and green, amber and red ratings explained.
Give feedback on the assessment process	Detailed Guide Page	How to give feedback as a service team or assessor after an assessment.
Have a multidisciplinary team	Detailed Guide Page	It's important to have a diverse mix of the skills and roles needed to build and operate the service.
Iterate and improve frequently	Detailed Guide Page	Make sure you have the capacity, people, and technical flexibility to iterate and improve the service frequently, focusing on improvements that deliver the most value.
Make new source code open	Detailed Guide Page	Teams should aim to make all new source code open and reusable, and publish it under appropriate licences.
Make sure everyone can use the service	Detailed Guide Page	Make sure your service can be used by people with different physical, mental, social, cultural or learning needs, whether it's for the public, for staff working in DfE or across the education sector.
Make the service simple to use	Detailed Guide Page	Build a service that's simple to use so that people can succeed first time. Test it with users to make sure it works for them.
Manage actions from an assessment report	Detailed Guide Page	How to manage actions as a team from a service assessment.
Provide a joined up experience across all channels	Detailed Guide Page	Consider where your service fits into a wider journey or alongside other DfE services, and how it will join up across channels.
Run an assessment as an assessor	Detailed Guide Page	Guidance to prepare for and run an assessment as a trained service assessor.
Solve a whole problem for users	Detailed Guide Page	Consider where your service fits in your users' journey and whether you can solve a whole problem or influence a wider solution.
Understand users and their needs	Detailed Guide Page	Take time to understand users' needs and the problem you're trying to solve for them.
Use agile ways of working	Detailed Guide Page	Agile is a way of working that encourages teams to build quickly, test what they've built and iterate their work based on regular feedback and other useful data.
Use and contribute to open standards, common components and patterns	Detailed Guide Page	Use open standards, common components and patterns, and create new ones if there is not one that already meets your needs.

Discovery

Title	Type	Description
Create a secure service which protects users' privacy	Detailed Guide Page	Understand what data and information your service will be collecting from users, and how this will be stored and used. Identify and address security threats, legal responsibilities, confidentiality, privacy issues, and risks.
Define what success looks like and publish performance data	Detailed Guide Page	Service teams need to work out what success looks like for their DfE service. Collect performance information across all online and offline channels so that you can measure and show that the service is effective and improving.
Have a multidisciplinary team	Detailed Guide Page	It's important to have a diverse mix of the skills and roles needed to build and operate the service.
Make sure everyone can use the service	Detailed Guide Page	Make sure your service can be used by people with different physical, mental, social, cultural or learning needs, whether it's for the public, for staff working in DfE or across the education sector.
Make the service simple to use	Detailed Guide Page	Build a service that's simple to use so that people can succeed first time. Test it with users to make sure it works for them.
Provide a joined up experience across all channels	Detailed Guide Page	Consider where your service fits into a wider journey or alongside other DfE services, and how it will join up across channels.
Solve a whole problem for users	Detailed Guide Page	Consider where your service fits in your users' journey and whether you can solve a whole problem or influence a wider solution.
Understand users and their needs	Detailed Guide Page	Take time to understand users' needs and the problem you're trying to solve for them.
Use agile ways of working	Detailed Guide Page	Agile is a way of working that encourages teams to build quickly, test what they've built and iterate their work based on regular feedback and other useful data.

Live

Title	Type	Description
Complete an assessment report as an assessor	Detailed Guide Page	Guidance to write an assessment report as a trained assessor.
Create a secure service which protects users' privacy	Detailed Guide Page	Understand what data and information your service will be collecting from users, and how this will be stored and used. Identify and address security threats, legal responsibilities, confidentiality, privacy issues, and risks.
Define what success looks like and publish performance data	Detailed Guide Page	Service teams need to work out what success looks like for their DfE service. Collect performance information across all online and offline channels so that you can measure and show that the service is effective and improving.
Get an assessment report	Detailed Guide Page	The service assessment report and green, amber and red ratings explained.
Give feedback on the assessment process	Detailed Guide Page	How to give feedback as a service team or assessor after an assessment.
Have a multidisciplinary team	Detailed Guide Page	It's important to have a diverse mix of the skills and roles needed to build and operate the service.
Iterate and improve frequently	Detailed Guide Page	Make sure you have the capacity, people, and technical flexibility to iterate and improve the service frequently, focusing on improvements that deliver the most value.
Manage actions from an assessment report	Detailed Guide Page	How to manage actions as a team from a service assessment.
Operate a reliable service	Detailed Guide Page	Ensure your service is available for use at the time users need to access it. Where a service is unavailable, have a plan to deal with its recovery.
Run an assessment as an assessor	Detailed Guide Page	Guidance to prepare for and run an assessment as a trained service assessor.
Use agile ways of working	Detailed Guide Page	Agile is a way of working that encourages teams to build quickly, test what they've built and iterate their work based on regular feedback and other useful data.
Use and contribute to open standards, common components and patterns	Detailed Guide Page	Use open standards, common components and patterns, and create new ones if there is not one that already meets your needs.

Private Beta

Title	Type	Description
Choose the right tools and technology	Detailed Guide Page	Choose tools and technology that let you build a good service in an efficient, cost-effective way.
Complete an assessment report as an assessor	Detailed Guide Page	Guidance to write an assessment report as a trained assessor.
Create a secure service which protects users' privacy	Detailed Guide Page	Understand what data and information your service will be collecting from users, and how this will be stored and used. Identify and address security threats, legal responsibilities, confidentiality, privacy issues, and risks.
Define what success looks like and publish performance data	Detailed Guide Page	Service teams need to work out what success looks like for their DfE service. Collect performance information across all online and offline channels so that you can measure and show that the service is effective and improving.
Get an assessment report	Detailed Guide Page	The service assessment report and green, amber and red ratings explained.
Give feedback on the assessment process	Detailed Guide Page	How to give feedback as a service team or assessor after an assessment.
Have a multidisciplinary team	Detailed Guide Page	It's important to have a diverse mix of the skills and roles needed to build and operate the service.
Iterate and improve frequently	Detailed Guide Page	Make sure you have the capacity, people, and technical flexibility to iterate and improve the service frequently, focusing on improvements that deliver the most value.
Make new source code open	Detailed Guide Page	Teams should aim to make all new source code open and reusable, and publish it under appropriate licences.
Make sure everyone can use the service	Detailed Guide Page	Make sure your service can be used by people with different physical, mental, social, cultural or learning needs, whether it's for the public, for staff working in DfE or across the education sector.
Make the service simple to use	Detailed Guide Page	Build a service that's simple to use so that people can succeed first time. Test it with users to make sure it works for them.
Manage actions from an assessment report	Detailed Guide Page	How to manage actions as a team from a service assessment.
Operate a reliable service	Detailed Guide Page	Ensure your service is available for use at the time users need to access it. Where a service is unavailable, have a plan to deal with its recovery.
Provide a joined up experience across all channels	Detailed Guide Page	Consider where your service fits into a wider journey or alongside other DfE services, and how it will join up across channels.
Run an assessment as an assessor	Detailed Guide Page	Guidance to prepare for and run an assessment as a trained service assessor.
Solve a whole problem for users	Detailed Guide Page	Consider where your service fits in your users' journey and whether you can solve a whole problem or influence a wider solution.
Use agile ways of working	Detailed Guide Page	Agile is a way of working that encourages teams to build quickly, test what they've built and iterate their work based on regular feedback and other useful data.
Use and contribute to open standards, common components and patterns	Detailed Guide Page	Use open standards, common components and patterns, and create new ones if there is not one that already meets your needs.

Public Beta

Title	Type	Description
Choose the right tools and technology	Detailed Guide Page	Choose tools and technology that let you build a good service in an efficient, cost-effective way.
Complete an assessment report as an assessor	Detailed Guide Page	Guidance to write an assessment report as a trained assessor.
Create a secure service which protects users' privacy	Detailed Guide Page	Understand what data and information your service will be collecting from users, and how this will be stored and used. Identify and address security threats, legal responsibilities, confidentiality, privacy issues, and risks.
Define what success looks like and publish performance data	Detailed Guide Page	Service teams need to work out what success looks like for their DfE service. Collect performance information across all online and offline channels so that you can measure and show that the service is effective and improving.
Get an assessment report	Detailed Guide Page	The service assessment report and green, amber and red ratings explained.
Give feedback on the assessment process	Detailed Guide Page	How to give feedback as a service team or assessor after an assessment.
Have a multidisciplinary team	Detailed Guide Page	It's important to have a diverse mix of the skills and roles needed to build and operate the service.
Iterate and improve frequently	Detailed Guide Page	Make sure you have the capacity, people, and technical flexibility to iterate and improve the service frequently, focusing on improvements that deliver the most value.
Make new source code open	Detailed Guide Page	Teams should aim to make all new source code open and reusable, and publish it under appropriate licences.
Make sure everyone can use the service	Detailed Guide Page	Make sure your service can be used by people with different physical, mental, social, cultural or learning needs, whether it's for the public, for staff working in DfE or across the education sector.
Make the service simple to use	Detailed Guide Page	Build a service that's simple to use so that people can succeed first time. Test it with users to make sure it works for them.
Manage actions from an assessment report	Detailed Guide Page	How to manage actions as a team from a service assessment.
Operate a reliable service	Detailed Guide Page	Ensure your service is available for use at the time users need to access it. Where a service is unavailable, have a plan to deal with its recovery.
Provide a joined up experience across all channels	Detailed Guide Page	Consider where your service fits into a wider journey or alongside other DfE services, and how it will join up across channels.
Run an assessment as an assessor	Detailed Guide Page	Guidance to prepare for and run an assessment as a trained service assessor.
Solve a whole problem for users	Detailed Guide Page	Consider where your service fits in your users' journey and whether you can solve a whole problem or influence a wider solution.
Use agile ways of working	Detailed Guide Page	Agile is a way of working that encourages teams to build quickly, test what they've built and iterate their work based on regular feedback and other useful data.
Use and contribute to open standards, common components and patterns	Detailed Guide Page	Use open standards, common components and patterns, and create new ones if there is not one that already meets your needs.

Content by profession

Content tagged with professions.

Accessibility specialist

Title	Type	Description
Apply the Service Standard in the Department for Education	Detailed Guide	Guidance and information for how to apply the Government Service Standard to design and build accessible, usable and understandable services in DfE.
Make sure everyone can use the service	Detailed Guide Page	Make sure your service can be used by people with different physical, mental, social, cultural or learning needs, whether it's for the public, for staff working in DfE or across the education sector.
Understand users and their needs	Detailed Guide Page	Take time to understand users' needs and the problem you're trying to solve for them.

All DDT professions

Title	Type	Description
Assurance	Collection	Guidance to help teams understand, prepare for and pass assurance, including service assessments, standards compliance and governance expectations.
Complete an assessment report as an assessor	Detailed Guide Page	Guidance to write an assessment report as a trained assessor.
Get an assessment report	Detailed Guide Page	The service assessment report and green, amber and red ratings explained.
Give feedback on the assessment process	Detailed Guide Page	How to give feedback as a service team or assessor after an assessment.
Run an assessment as an assessor	Detailed Guide Page	Guidance to prepare for and run an assessment as a trained service assessor.
Service assessments	Detailed Guide	Services must be assessed against the Service Standard at the end of each phase. Being assessed is a condition of Cabinet Office spend approval.
Standards	Collection	Understand the standards you must follow when designing, building and running digital services in the Department for Education

Business analyst

Title	Type	Description
Choose the right tools and technology	Detailed Guide Page	Choose tools and technology that let you build a good service in an efficient, cost-effective way.
Define what success looks like and publish performance data	Detailed Guide Page	Service teams need to work out what success looks like for their DfE service. Collect performance information across all online and offline channels so that you can measure and show that the service is effective and improving.

Content designer

Title	Type	Description
Make sure everyone can use the service	Detailed Guide Page	Make sure your service can be used by people with different physical, mental, social, cultural or learning needs, whether it's for the public, for staff working in DfE or across the education sector.
Make the service simple to use	Detailed Guide Page	Build a service that's simple to use so that people can succeed first time. Test it with users to make sure it works for them.
Provide a joined up experience across all channels	Detailed Guide Page	Consider where your service fits into a wider journey or alongside other DfE services, and how it will join up across channels.
Understand users and their needs	Detailed Guide Page	Take time to understand users' needs and the problem you're trying to solve for them.
Use and contribute to open standards, common components and patterns	Detailed Guide Page	Use open standards, common components and patterns, and create new ones if there is not one that already meets your needs.

Delivery manager

Title	Type	Description
Have a multidisciplinary team	Detailed Guide Page	It's important to have a diverse mix of the skills and roles needed to build and operate the service.
Operate a reliable service	Detailed Guide Page	Ensure your service is available for use at the time users need to access it. Where a service is unavailable, have a plan to deal with its recovery.
Use agile ways of working	Detailed Guide Page	Agile is a way of working that encourages teams to build quickly, test what they've built and iterate their work based on regular feedback and other useful data.

Frontend developer

Title	Type	Description
Make new source code open	Detailed Guide Page	Teams should aim to make all new source code open and reusable, and publish it under appropriate licences.
Use and contribute to open standards, common components and patterns	Detailed Guide Page	Use open standards, common components and patterns, and create new ones if there is not one that already meets your needs.

Interaction designer

Title	Type	Description
Make new source code open	Detailed Guide Page	Teams should aim to make all new source code open and reusable, and publish it under appropriate licences.
Make sure everyone can use the service	Detailed Guide Page	Make sure your service can be used by people with different physical, mental, social, cultural or learning needs, whether it's for the public, for staff working in DfE or across the education sector.
Make the service simple to use	Detailed Guide Page	Build a service that's simple to use so that people can succeed first time. Test it with users to make sure it works for them.
Provide a joined up experience across all channels	Detailed Guide Page	Consider where your service fits into a wider journey or alongside other DfE services, and how it will join up across channels.
Use and contribute to open standards, common components and patterns	Detailed Guide Page	Use open standards, common components and patterns, and create new ones if there is not one that already meets your needs.

Performance analyst

Title	Type	Description
Define what success looks like and publish performance data	Detailed Guide Page	Service teams need to work out what success looks like for their DfE service. Collect performance information across all online and offline channels so that you can measure and show that the service is effective and improving.
Operate a reliable service	Detailed Guide Page	Ensure your service is available for use at the time users need to access it. Where a service is unavailable, have a plan to deal with its recovery.

Product manager

Title	Type	Description
Choose the right tools and technology	Detailed Guide Page	Choose tools and technology that let you build a good service in an efficient, cost-effective way.
Define what success looks like and publish performance data	Detailed Guide Page	Service teams need to work out what success looks like for their DfE service. Collect performance information across all online and offline channels so that you can measure and show that the service is effective and improving.
Operate a reliable service	Detailed Guide Page	Ensure your service is available for use at the time users need to access it. Where a service is unavailable, have a plan to deal with its recovery.

Service designer

Title	Type	Description
Apply the Service Standard in the Department for Education	Detailed Guide	Guidance and information for how to apply the Government Service Standard to design and build accessible, usable and understandable services in DfE.
Create a secure service which protects users' privacy	Detailed Guide Page	Understand what data and information your service will be collecting from users, and how this will be stored and used. Identify and address security threats, legal responsibilities, confidentiality, privacy issues, and risks.
Define what success looks like and publish performance data	Detailed Guide Page	Service teams need to work out what success looks like for their DfE service. Collect performance information across all online and offline channels so that you can measure and show that the service is effective and improving.
Iterate and improve frequently	Detailed Guide Page	Make sure you have the capacity, people, and technical flexibility to iterate and improve the service frequently, focusing on improvements that deliver the most value.
Make sure everyone can use the service	Detailed Guide Page	Make sure your service can be used by people with different physical, mental, social, cultural or learning needs, whether it's for the public, for staff working in DfE or across the education sector.
Make the service simple to use	Detailed Guide Page	Build a service that's simple to use so that people can succeed first time. Test it with users to make sure it works for them.
Operate a reliable service	Detailed Guide Page	Ensure your service is available for use at the time users need to access it. Where a service is unavailable, have a plan to deal with its recovery.
Provide a joined up experience across all channels	Detailed Guide Page	Consider where your service fits into a wider journey or alongside other DfE services, and how it will join up across channels.
Solve a whole problem for users	Detailed Guide Page	Consider where your service fits in your users' journey and whether you can solve a whole problem or influence a wider solution.
Understand users and their needs	Detailed Guide Page	Take time to understand users' needs and the problem you're trying to solve for them.
Use and contribute to open standards, common components and patterns	Detailed Guide Page	Use open standards, common components and patterns, and create new ones if there is not one that already meets your needs.

Software developer

Title	Type	Description
Make new source code open	Detailed Guide Page	Teams should aim to make all new source code open and reusable, and publish it under appropriate licences.
Use and contribute to open standards, common components and patterns	Detailed Guide Page	Use open standards, common components and patterns, and create new ones if there is not one that already meets your needs.

User researcher

Title	Type	Description
Apply the Service Standard in the Department for Education	Detailed Guide	Guidance and information for how to apply the Government Service Standard to design and build accessible, usable and understandable services in DfE.
Make sure everyone can use the service	Detailed Guide Page	Make sure your service can be used by people with different physical, mental, social, cultural or learning needs, whether it's for the public, for staff working in DfE or across the education sector.
Understand users and their needs	Detailed Guide Page	Take time to understand users' needs and the problem you're trying to solve for them.