| 11. Choose the right tools and technology |
Detailed Guide Page |
Choose tools and technology that let you build a good service in an efficient, cost-effective way. |
| 13. Use and contribute to open standards, common components and patterns |
Detailed Guide Page |
Use open standards, common components and patterns, and create new ones if there is not one that already meets your needs. |
| 14. Operate a reliable service |
Detailed Guide Page |
Ensure your service is available for use at the time users need to access it. Where a service is unavailable, have a plan to deal with its recovery. |
| 6. Have a multidisciplinary team |
Detailed Guide Page |
It's important to have the right mix of the skills and roles, and make decisions as a team to respond quickly to user needs. |
| 7. Use agile ways of working |
Detailed Guide Page |
Build quickly, test what you have built and iterate your work based on regular feedback and other useful data. |
| 8. Iterate and improve frequently |
Detailed Guide Page |
Make sure you have the capacity, people, and technical flexibility to iterate and improve frequently. Focus on improvements that deliver most value. |
| 9. Create a secure service which protects users' privacy |
Detailed Guide Page |
Understand what data your service collects, and how it's stored and used. Identify and address security, legal, privacy and confidentiality risks. |
| Developing our profession |
Detailed Guide |
Our vision for the product management practice at DfE, and how we'll get there. |
| Get feedback from users on your service |
Detailed Guide |
Collect feedback from users of a beta or live product or service using a form. |
| New to product management |
Detailed Guide |
Information if you're joining DfE as a civil servant or contractor product manager. |
| Principle 1: Set your vision, mission and strategy |
Detailed Guide Page |
We set the vision, mission and strategy for our products, and share it. We know how this fits into the bigger picture. |
| Principle 2: Understand your users |
Detailed Guide Page |
We know and understand our users and customers. We act as their voice. |
| Principle 3: Be accountable for your outcomes |
Detailed Guide Page |
We deliver outcomes, not outputs. We're accountable for them. We make sure they're measurable, attainable and valuable. |
| Principle 4: Prioritise with your roadmap |
Detailed Guide Page |
We align and prioritise our work towards the outcomes, using a roadmap. |
| Principle 5: Work with your stakeholders |
Detailed Guide Page |
We identify our stakeholders and take them on a journey with us. We work with them, not at them. |
| Principle 6: Do the hard work with your team |
Detailed Guide Page |
We do the hard work so that everyone on our team knows what's expected of them. |
| Principle 7: Lead with evidence |
Detailed Guide Page |
We're evidence led. We do not let our own preferences guide our thinking. We know our products better than anyone. |
| Principle 8: Raise the bar |
Detailed Guide Page |
We help raise the bar for product management. We help people where we can and are not afraid to ask for help ourselves. We are bold. |
| Product communication |
Detailed Guide |
Communicate with other product managers. |
| Product community |
Detailed Guide |
Our people, meetups, and how we're developing product management capability across the department. |
| Product leadership |
Detailed Guide |
Our product management profession leadership team, what they do, and how to contact them. |
| Product management |
Collection |
Guidance and information for any product manager working in the Department for Education. |
| Product values |
Detailed Guide |
The characteristics that we aspire to as product managers. |
