Standards

DDT Standards

Digital, data and technology standards to support good service delivery in DfE.

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Showing 2 of 2 standards

  • Customer Relationship Management (CRM)

    This standard outlines the guidelines and best practice for using Customer Relationship Management (CRM) services within the Department for Education.

  • Service Management

    Service Management is defined as the management and implementation of digital and technology IT services that meet business needs through a set of best practices and collaboration between IT, processes, and people.