Standards
DDT Standards
Digital, data and technology standards to support good service delivery in DfE.
Showing 2 of 2 standards
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Customer Relationship Management (CRM)
This standard outlines the guidelines and best practice for using Customer Relationship Management (CRM) services within the Department for Education.
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Service Management
Service Management is defined as the management and implementation of digital and technology IT services that meet business needs through a set of best practices and collaboration between IT, processes, and people.